This article covers invoicing policies for My Digital Squad hosting accounts, including invoice dates, renewal dates, and overdue policies.
Renewal Dates (Billing dates)
If you purchased a monthly hosting account on the 25th of the month, your hosting account will renew on the 25th of the following month. The same policy applies to all other available billing cycles.
Hosting accounts are invoiced 7 days prior to billing date. An invoice notification email is sent out at the time of invoice generation indicating the outstanding amount and the due date.
Invoices are due on the billing date. If you have auto-renewal option enabled for the hosting package, a credit card stored in our system and this card is set for auto-renewal, it will be charged on the 7th day after invoice generation (i.e., on the billing date).
Unpaid invoices may result in suspension of your web hosting services. Shared hosting accounts, Business and Reseller plans will be suspended 7 days after the invoice due date. Thus, you have 14 days in total to pay the invoice for the shared hosting services before your account is suspended.
If outstanding balance is not paid within 30 days after the billing date for the shared package or 7 days for VPS/dedicated server, your hosting account will be terminated for non-payment. Additional Fees may incur if the domain renewal or hosting payment due date is long past due